At RIVE IS Clothing Shop, we believe that style without boundaries deserves delivery without barriers. Just as our collections are designed to celebrate all bodies across the size spectrum, our shipping services are crafted to bring premium fashion to your doorstep, wherever you are in the world.

Our Delivery Promise: Whether you’re petite, plus-size, tall, or maternity shopping, your carefully selected pieces will arrive with the same attention to detail we put into our inclusive designs.

Tailored Shipping Options

Choose the delivery method that fits your timeline, just like our clothes fit your unique shape:

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Express Shipping (10-15 business days)

For when you can’t wait to wear your new statement pieces:

  • Handled by premium carriers DHL or FedEx
  • Flat rate of £12.95 worldwide
  • Includes full tracking and signature confirmation
  • Recommended for our trending items like velvet blouses or faux fur jackets
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Free Standard Shipping (15-25 business days)

Perfect for building your capsule wardrobe:

  • Free on orders over £50
  • Shipped via EMS with tracking
  • Ideal for complete looks from our Main Collection or Fit range
  • Great value when stocking up on essentials like trousers & leggings

From Our Birmingham Studio to Your Wardrobe

Every RIVE IS order begins its journey at our design studio in Birmingham, where our team carefully prepares your inclusive fashion selections:

  1. Order Processing (1-2 business days): Our team hand-checks each item from our limited-run collections to ensure quality.
  2. Careful Packaging: Your garments are folded with tissue and shipped in eco-conscious packaging that reflects our sustainable values.
  3. Global Dispatch: From petite to plus-size pieces, all orders receive the same white-glove treatment before shipping worldwide.

Note: While we ship globally, some remote areas in Asia and other regions may experience extended delivery times or restrictions. If you have concerns about your location, please contact our customer care team at [email protected] before ordering.

Easy Returns for Perfect Fit Assurance

We understand that finding your ideal fit is personal. If any item doesn’t make you feel extraordinary, our hassle-free return policy has you covered:

  • 15-day return window from delivery date
  • Items must be unworn with tags attached
  • Return shipping costs are the customer’s responsibility
  • Refunds processed within 5 business days of receipt

Tip: Our Exclusive Fit Collection is specifically tailored to reduce returns, with precision sizing for petite, tall, big & tall, and plus-size body types.

Payment Options as Diverse as Our Sizing

Complete your checkout with ease using our range of payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Every transaction is secured with industry-standard encryption, so you can shop our bold femininity pieces with peace of mind.

Your Questions, Answered

Q: Can I track my order?
A: Absolutely! All shipping methods include tracking. You’ll receive your tracking number via email once your order ships.

Q: Do you offer expedited shipping?
A: Currently, we offer our Express Shipping as the fastest option. We’re constantly evaluating new services to better serve our global community.

Q: How do I know which size to order?
A: Our detailed size guides (available on each product page) and Fit Profile Quiz help you find your perfect match across our extended sizing spectrum.

For any other delivery questions, our Birmingham-based customer care team is always happy to help at [email protected].

At RIVE IS, we’re committed to making fashion that adapts to you – and delivery services that do the same. Shop our collections today and experience inclusive style delivered with care.