Last Updated: [Insert Date]

At RIVE IS Clothing Shop (“we”, “us”, or “our”), accessible at www.riveisclothing.com, we are committed to protecting your privacy as you shop our inclusive fashion collections. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

To provide our global community with seamless shopping experiences, we collect the following types of information:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, and payment details when you make a purchase.
  • Order Information: Details about products you purchase, sizing preferences, and returns/exchanges.
  • Device and Usage Information: IP address, browser type, operating system, referring URLs, and interactions with our website.
  • Marketing Preferences: Your communication preferences for receiving updates about our inclusive collections.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders for our extended-size fashion collections
  • Provide customer support and respond to inquiries
  • Improve our website and product offerings based on your preferences
  • Send you relevant information about new arrivals, promotions, and inclusive fashion tips (only with your consent)
  • Prevent fraud and enhance the security of our payment systems
  • Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We value your trust and only share your information when necessary:

  • Service Providers: We work with trusted partners for payment processing (like PayPal), shipping, and website analytics. These providers only access information needed to perform their services.
  • Legal Compliance: We may disclose information if required by law or to protect our rights and the safety of others.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your security is as important to us as our inclusive sizing philosophy:

  • All transactions are protected by 256-bit SSL encryption
  • We are PCI-DSS compliant for card payments
  • Payment information is not stored on our servers after transaction completion
  • Data is stored on secure servers with limited access
  • We implement fraud detection systems to protect your account

While we implement these robust measures, no internet transmission is 100% secure. We encourage you to use strong passwords and log out after shopping.

5. Your Rights and Choices

As a valued member of our inclusive fashion community, you have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal data (subject to legal requirements)
  • Opt-out of marketing communications at any time
  • Restrict or object to certain processing activities
  • Request a copy of your personal data in a portable format

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

Like most fashion e-commerce sites, we use cookies to:

  • Remember your preferences and shopping cart items
  • Analyze website traffic and improve your browsing experience
  • Show you relevant products from our inclusive collections

You can control cookies through your browser settings. However, disabling cookies may affect certain website features.

We may use analytics services (like Google Analytics) to understand how customers interact with our site. These services may track your usage across devices.

7. International Data Transfers

As we serve customers worldwide (excluding some Asian and remote regions), your information may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our inclusive fashion is designed for adults. We do not knowingly collect information from children under 16. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Email: [email protected]
Postal Address: 93 Cornwall St, Birmingham, GB B4W 6FW

Thank you for trusting RIVE IS with your inclusive fashion needs. We’re committed to protecting your privacy as carefully as we design our extended-size collections.